AN outraged driver has slammed Honda after she got a brand new car that made annoying rattling noises despite having less than 2,000 miles.
TikToker Henny was horrified when her Honda Prologue started running worse than her old car with 200,000 miles.
A TikToker was left in shock after her new Honda with less than 2,000 miles started making a rattling noise[/caption]
She took it back to her dealership and found a part was missing[/caption]
She showed off the shaking sounds in a series of videos that went viral as curious users tuned in to discover the problem.
At first, Henny (@henngtz) was really excited about getting a new car and remembered feeling happy she wouldn’t have to get repairs for a while, she said in the clip.
But her dream became a nightmare after the noise cropped up before she even hit 2,000 miles.
Henny said whenever the EV was cruising and hit a speed bump, the racket would start up and immediately drive her crazy.
“I had a 2016 Pilot with over 200,000 miles. It didn’t make these kinds of noises,” the angered driver said.
The noise was coming from the back of her car, but even after searching through the trunk and adjusting the mats, she couldn’t find the source.
In replies posted on the video, users wondered whether Honda, which is known for its high-quality vehicles, had faltered with this design.
Many pointed out that the Prologue is a collaboration between Honda and General Motors, which could mean it doesn’t meet the Japanese brand’s signature standards.
The online sleuths urged the driver to return the car and get a different Honda product.
“Bring that GM back and get a regular CRV,” one user wrote before the original poster replied, “considering doing that.”
Another user commented, “It has the Honda name but designed by GM. You know what that means.”
Henny answered many questions from followers who were trying to diagnose the issue, but none of them seemed to be helping.
One user even jokingly told her to turn her radio up and ignore it, but she knew it was serious enough to get fixed.
Eventually, the driver took it back to her dealership for a professional look.
Days later, Henny revealed the issue through a video the mechanic had sent her.
Dealership Tips
Here are some expert tips when purchasing a car from a dealership lot:
- 1. Set your price: Ensure you’ve calculated your monthly budget before going to the lot. You should include the car’s loan payment, insurance costs, fuel, and regular maintenance.
- 2. Research: Make sure you know which cars you’re interested in test driving before you reach the dealership.
- 3. Pre-approval: Secure financing before you go to the dealership. Dealerships may give you a better interest rate if they are competing with an outside bank.
- 4. Test away: Get behind the wheel before making any payments. A car purchase will be worth thousands of dollars – drivers should ensure they like the drivetrain, steering feel, and comfort of the car before taking it off the lot
- 5. Haggle: Drivers should always try to negotiate the price. There are so many good cars on the American market – buyers have a strong hand when negotiating price.
Source: Kelley Blue Book
The dealership found a bolt was missing in her rear bracket, which caused it to rub against bars in the undercarriage.
After getting it fixed, Henny slammed the brand for the oversight.
“Honda, you are always missing bolts on these cars,” she wrote in the post.
“Do a better quality check before shipping your new vehicles for sale.”
The U.S. Sun has contacted the driver and Honda for more information on what happened with the car.
