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‘They refuse’ Costco shopper argues after warning others to ‘avoid retailer like the plague’ over membership policy

A FUMING Costco shopper has urged others to avoid the big box retailer ‘like the plague’ after encountering issues with its one of its policies.

The frustrated customer wanted to cancel their store membership over the phone.

YouTube/ CostcoZaddy

A Costco customer was upset after having issues cancelling their membership over the phone (stock image)[/caption]

The basic Costco membership is $60, and the executive one is $120.

It is only worth it for shoppers who save at least that much by shopping at the warehouse.

Luckily, the agreement allows customers to cancel their membership at any time.

Shopper Mark (@mgav) explained on X that they had trouble axing the rolling payment plan.

“AVOID Costco like the plague,” they seethed on X.

“They refuse to provide clear and easy options to cancel membership on their website or via phone.

“Any way to address this, FTC?

“CEO Ron Vachris could fix this, but chooses not to.”

The U.S Sun has reached out to Costco for comment.


SWITCHING CLUBS

Some shoppers have ditched Costco for the less expensive Sam’s Club memberships.

The basic membership at Sam’s Club is $50, while the Plus one is $110.

But another draw of Sam’s is the Scan and Go feature in the app.

Megan Crozier, Sam’s Club’s chief merchant, announced that the feature would allow shoppers to scan items as they shop and pay for them all at once rather than waiting in line.

Membership and store cards on offer from major retailers

Here is a breakdown of the store cards on offer to customers from various retailers and their benefits

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Costco:

  • Gold Star Membership: $60 per year, shop all Costco stores and online with two additional cards for your household.
  • Executive Membership: $120 per year, annual 2% reward, additional discounts and benefits on Costco services, shop online and in-store, and get two additional cards for household use.
  • Sign up for a Costco Membership here

Sam’s Club:

  • Club Membership: $50 per year, bonus offers, same-day delivery, instant savings, Sam’s Club Mastercard, members-only fuel savings, tire and battery center, complimentary membership, and add-on memberships.
  • Plus Membership: $110 per year, all benefits of Club membership plus Sam’s Cash, free shipping, free curbside pickup, early shopping, and pharmacy and optical savings.
  • Sign up for Sam’s Club Membership here

Target:

  • Target Circle: A free-to-join reward program allowing users to earn 1% in Target Circle earnings rewards when an eligible purchase is made, access deals and personalized offers, get a birthday gift, and earn a vote to help direct how Target helps out your community.
  • Target Circle Card: A credit, debit, or reloadable account card that gives users 5% off in-store and online as well as exclusive offers, free two-day shipping, and an additional 30-day returns window. Formerly Target RedCard.
  • Sign up for Target Circle here

Walmart:

  • Walmart+: $12.95 per month or $98 per year with a free 30-day trial. Offers members free delivery, free shipping with no minimum spend, fuel savings, Paramount+ subscription, auto car, Walmart+ travel, returns from home, mobile scan and go in-store, and early access to deals and product releases.
  • Sign up for Walmart+ here

They also don’t have to wait for a receipt check; they can show a digital receipt when they leave.

New digital technology will verify that cart items have been bought and paid for.

“At Sam’s Club, we care about every second a member spends with us, so eliminating even the few seconds it takes to scan a receipt at the exit door – it’s well worth it,” Crozier said.

The AI-powered tech is only at 10 out of 600 stores, but executives hope to roll it out to all locations.

One Costco customer said they would start shopping elsewhere after new measures were added to prevent membership sharing.

And some Sam’s Club shoppers said they would cancel their memberships after a delivery fee was imposed.

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